Privacy Policy

Introduction

AskingMing (hereinafter "MING" or "we/us") is an online platform that deeply integrates traditional Chinese BaZi (Eight Characters) astrology with modern artificial intelligence. We understand that birth data is highly personal, and we take the protection of your information seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

To provide BaZi chart generation, AI-powered chart interpretation, and related services, we collect the following types of information:

1. Account Information — Your email address, display name, and login credentials. If you sign in via a third-party provider such as Google, we receive basic profile information from that service.
2. Birth Profile Data — Your birth date, birth time (precise to a two-hour period), birthplace, and gender. This information is the core input for BaZi chart generation and constitutes sensitive personal data.
3. Usage Data — Information about how you interact with the service, including charts viewed, features used (such as BaZi analysis, fortune readings, and compatibility matching), frequency of use, and interaction patterns.
4. AI Conversation Data — Questions and context you share with the AI astrology assistant, as well as the AI-generated interpretations.
5. Device Information — Device type, operating system, browser type, and language preference, used to optimize compatibility and performance.
6. Cookies — Small data files stored on your device to remember preferences (such as interface language and theme) and improve your experience.
7. Payment Information — Billing details handled by trusted third-party payment processors (such as Stripe, Alipay, WeChat Pay, etc.). We do not store full card numbers or payment passwords on our servers.

How We Use Your Information

We use the data we collect to:

• Provide core services — Generate BaZi charts based on your birth data and produce personalized chart interpretations via AI.
• Improve algorithm accuracy — Use aggregated, de-identified data to refine the astrology engine and AI interpretation quality.
• Process transactions — Manage credit purchases, subscription billing, and refunds.
• Send notifications — Deliver technical notices, security alerts, service updates, and support messages.
• Customer support — Respond to your questions, feedback, and support requests.
• Security — Detect, prevent, and address fraud, abuse, and unauthorized access.

Special Notice Regarding Birth Data

Your birth time, BaZi chart, and AI-generated interpretations are highly personal data. We commit to the following:

• Your original birth information and chart data are used solely to provide the service and will not be disclosed or sold.
• AI-generated interpretations are visible only to you and will not be shared with other users.
• When analyzing data to improve our service, we apply de-identification to ensure it cannot be traced back to individuals.
• You may view, modify, or delete your saved birth profiles at any time.

AI-Generated Content Disclaimer

MING uses artificial intelligence to generate BaZi chart interpretations, fortune analyses, and conversational responses. Please note:

• AI interpretations are generated based on traditional astrology theory (such as Zi Ping methods) and statistical analysis, and are for reference and self-awareness only.
• AI-generated content does not constitute medical, legal, financial, or other professional advice.
• We do not guarantee the absolute accuracy of AI interpretations. We recommend using them as a thoughtful reference alongside your own judgment.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the platform (such as cloud hosting providers, payment processors, and AI model providers), under strict confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Retention

• Your account data is retained for the duration of your account.
• When you delete your account, we will delete or anonymize your personal information within a reasonable period (typically no more than 30 days), unless otherwise required by law.
• De-identified aggregate data may be retained for service improvement.

Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, data isolation, and regular security reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to:

• Access — View the personal information we hold about you.
• Correct — Update inaccurate or incomplete personal information (such as modifying your birth time).
• Delete — Request deletion of your personal information and account data.
• Export — Obtain a machine-readable copy of your personal data.

You can exercise these rights through your account settings or by contacting us at support@askingming.com.

Children's Privacy

MING's services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you are a guardian and believe a minor has used our service without verification, please contact us.

Cross-Border Data Transfers

MING's service may involve cross-border data transfers. When transferring data, we take appropriate safeguards to ensure your data is protected consistently with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service or by email.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@askingming.com.